Overview

Keeping your knowledge base clean and up-to-date is essential for getting relevant and accurate results. You can easily delete files through the Assets tab — perfect for clearing out old drafts or removing sensitive documents.

You can delete:

• A single file directly from the Assets list

• Multiple files at once using bulk delete

How to Delete a Single File

1. Open the side panel.

2. Select All Knowledge from the left navigation panel.

3. Click on Assets to open the Assets tab.

4. Locate or search for the file you want to delete.

5. Click the trash icon (🗑) on the far right of the file row.

6. Confirm the deletion when prompted.

How to Bulk Delete Files

1. Open the side panel.

2. Select All Knowledge from the left navigation panel.

3. Click on Assets to open the Assets tab.

4. Select the files you want to delete by ticking the checkboxes beside each file.

5. Once at least one file is selected, a Bulk Delete button will appear at the top right.

6. Click the Bulk Delete button and confirm the deletion.