Uploading Files

Learn how to add files, paste content, and upload web pages to your Storytell workspace.

Written By Patrick Intervalo

Last updated 5 days ago

ℹ️ Turning Files into Concepts: Once you’ve uploaded files into Storytell, we will automagically extract the concepts hidden in your files so you can work with them directly, giving you an entirely new way to talk to your data. You can get a Concepts overview here, and learn about Using concepts in your workflow.

How to upload files (quick steps)

  1. Open your project and go to the Files page (sidebar → Files)

    • or open Powering This Chat in the side panel.

  2. Use one of these options:

    • Click Upload (or Upload files) and choose files from your device.

    • Drag files from your computer and drop them anywhere into the app.

    • Click Paste content, give it a title, paste your text, and submit.

    • Click Add URL, enter a web page URL, and submit.

  3. Wait for processing. New files appear as Uploading, then Processing, then Ready when they’re available for search and chat.

Your uploaded files are added to your project and, when you upload from the prompt bar or scope picker, are added to the current chat scope automatically so you can use them right away.


Overview

Uploading files is how you build your project’s knowledge base. Every file you add (documents, PDFs, spreadsheets, images, or content from URLs and pasted content) is processed by Storytell so you can search it, filter by labels, and chat with it.

You can add content in five ways:

  • Upload from device — Choose one or more files from your computer (any file type).

  • Drag and drop — Drag files from your desktop or file manager and drop them anywhere on the app or onto the Powering This Chat area.

  • Paste content — Paste text (e.g. from a web page or email) and save it as a named “paste” asset in your project.

  • Add URL — Enter a web page URL; Storytell ingests the page content and adds it as an asset.

  • Integrations — Connect Google Drive or Zoom in Settings, then add files or recordings from those sources.

All of these add assets (files) to your current project. Once processing is complete, you’ll see them on the Files page and can add them to collections, assign labels, and use them in chat.


Where you can add files

You can start an upload from several places:

Location

What you’ll see

Files page

Upload button, Paste content and Add URL buttons, and a dropdown with Upload files, Paste content, Add URL, and Google Drive / Zoom (if available).

Powering This Chat (side panel)

Same Upload dropdown (Upload files, Paste content, Add URL, integrations) and a drop zone you can drag files onto.

Prompt bar (in chat)

Paperclip (attachment) button that expands to Upload files, Paste content, and Add URL.

Choosing Upload files from any of these opens your system file picker. Drag-and-drop works from your desktop or file manager onto the main app window or onto the Powering This Chat drop zone.

💡Tip: If you upload from the prompt bar or from the Powering This Chat area, new files are usually added to the current chat scope automatically so you can ask questions about them right away.


Upload from your device

Use this when you have files on your computer (documents, PDFs, spreadsheets, images, etc.).

To upload from your device:

  1. Go to Files (sidebar) or open Powering This Chat in the side panel, or click the paperclip in the prompt bar.

  2. Click Upload (or Upload files). If you see a dropdown, select Upload files.

  3. In the file picker, select one or more files and click Open (or equivalent).

  4. Upload starts immediately. An upload progress area appears; you can minimize it or keep working. When uploads finish, files are processed and then appear as Ready on the Files page.

You can select multiple files at once in the file picker. There is no restriction on file type—Storytell accepts documents, PDFs, images, spreadsheets, and other common formats.

⚠️ Processing time depends on file size and type.


Drag and drop files

Drag-and-drop is the fastest way to add files when you already have them open in a folder or on your desktop.

To add files by drag and drop:

  1. Open Storytell and make sure you’re inside a project.

  2. Drag one or more files from your computer (desktop, file manager, or folder).

  3. Drop them in either place:

    • Anywhere on the main app window — A full-screen drop zone appears when you drag over the window; release to upload.

    • Onto the Powering This Chat area — In the side panel, drop files directly onto the Powering This Chat box (the area that lists collections and files).

  4. Release the mouse. Upload starts and the knowledge panel may open so you can see progress. When processing is done, files show as Ready and are often added to the current chat scope.

ℹ️ If you don’t have permission to upload, the drop zone won’t activate. On some plans, you may need to sign in or register before uploading. For more information, read Project Roles


Paste content

Use Paste content when you want to add text from a web page, email, or document without uploading a file.

To add content by pasting:

  1. Open Files or Powering This Chat (or click the paperclip in the prompt bar).

  2. Click Paste content (from the Upload dropdown if that’s what you see).

  3. In the dialog:

    • Enter a title (e.g. “Meeting notes – Jan 15”).

    • Paste your content into the text area.

  4. Click Upload Content. Storytell creates a file from the pasted text and adds it to your project.

The new asset appears on the Files page and can be used in chat and in collections like any other file. This is useful for quick notes, copied articles, or text that isn’t in a file on your device.

💡Pro-Tip: Use paste when you’re in a hurry: copy text from anywhere, open Paste content, give it a short title, paste, and submit. You can then @mention that asset in chat or add it to a collection.


Add a URL

Use Add URL to bring in the content of a web page without copying and pasting.

To add content from a URL:

  1. Open Files or Powering This Chat (or the paperclip in the prompt bar).

  2. Click Add URL (from the Upload dropdown if that’s what you see).

  3. Enter the full web page URL (e.g. https://example.com/article). If you omit https://, Storytell will add it.

  4. Click Submit (or Add). Storytell ingests the page content and creates an asset in your project.

The new asset appears on the Files page once processing is complete. Storytell fetches and indexes the page content so you can search and chat with it. Not all pages can be fully ingested (e.g. some may be behind login or have complex structure); if ingestion fails, you’ll see an error and can try pasting the content instead.

🚀 Pro-Tip: If you want images from web pages included, use our Chrome Extension

Read more about it: Take Storytell with you, with our Chrome Extension


Connect integrations (Google Drive, Zoom)

You can connect Google Drive and Zoom to add files or recordings from those services.

To use integrations:

  1. Connect the integration: Go to Settings → Integrations (or use the Connect option in the Upload dropdown on the Files page).

  2. For Google Drive: Sign in and authorize Storytell. After connecting, you can add files from your Drive when you choose Google Drive from the Upload dropdown.

  3. For Zoom: Sign in and authorize. After connecting, you can add Zoom recordings or content when you choose Zoom from the Upload dropdown.

Once connected, Google Drive and Zoom appear as options in the Upload menu. Selecting them opens the integration flow to choose which files or recordings to add to your project. Plan and permissions may affect whether these options are available.

Tip: Use integrations when your content already lives in Google Drive or Zoom. Connect once, then add files or recordings without downloading and re-uploading from your device.


Organizing Your Files

Once you've uploaded files to Storytell, keep them organized with labels for easy access and sophisticated data management.

To organize with labels:

  • Apply labels to categorize your files by project, topic, or any custom taxonomy

  • Create Collections that automatically include assets matching specific labels

  • Filter and search your knowledge base using label combinations

Learn more: Labels overview | Data Collections: Overview


Working with Concepts

After uploading files, Storytell automatically extracts concepts hidden in your data, giving you an entirely new way to interact with your information.

What are Concepts:

Concepts are key themes, entities, and ideas that Storytell identifies in your files. Once extracted, you can reference these concepts directly in your prompts, create visualizations, and generate insights without manually searching through documents.

Learn more: Concepts overview | Using concepts in your workflow

ℹ️ Did you know that you can turn Assets into visuals like images, infographics, and word clouds with 1-click? Learn how to do it here.